Contact Expert Appliance Pro
Choose the fastest path so we route you to the right team: Customer Service (returns/billing/order help) or Parts (research/quotes/fit help).
Customer Service
Returns (RMA), billing, order status, general inquiries
Mon–Fri 9:00am–4:30pm ET
Returns require RMA
Parts Department
Part research, quotes, model/serial help, fit questions
Mon–Fri: 8:00am–9:00pm ET
Weekend: Sat 8:00am–6:00pm • Sun 10:00am–6:00pm ET
Send a message to Customer Service
Use this form for returns (RMA), billing, order status, and general questions. For part research, please use the Part Request Form so your request reaches the parts team faster.
Return Information (RMA required)
No returns accepted without an RMA number.
Please use the form below for instructions and a no-cost prepaid return label when applicable.
Customer Service • Parts Research • Order Help
Customer Service
Phone
1-603-367-3611
1-603-367-3611
Working Hours
Monday–Friday: 9:00am – 4:30pm ET
Monday–Friday: 9:00am – 4:30pm ET
Returns
RMA required. Use the form for instructions and a no-cost prepaid return label when applicable.
Parts Department
Hours
Monday–Friday: 8:00am – 9:00pm ET
Saturday: 8:00am – 6:00pm ET
Sunday: 10:00am – 6:00pm ET
Monday–Friday: 8:00am – 9:00pm ET
Saturday: 8:00am – 6:00pm ET
Sunday: 10:00am – 6:00pm ET