Customer Support

Contact Expert Appliance Pro

Get order help, start a return, or connect with our parts team. Choose the right department below so your request reaches the right person faster.

Customer Service
Returns (RMA), billing, order status, and general inquiries
Message Customer Service Call Customer Service Email Customer Service
Phone 1-603-367-3611 Email customerservice@expertappliancepro.com Hours Monday–Friday: 9:00am–4:30pm ET
Parts Department
Part research, quotes, model and serial number help, part questions, and after-purchase parts support
Part Request Form Search by Model or Serial
Phone & Text East Coast: 1-914-294-2432 • Text Midwest: 1-281-817-1088 • Text West Coast: 1-509-293-9290 • Text Email part-research@expertappliancepro.com Hours Monday–Friday: 8:00am–9:00pm ET Saturday: 8:00am–6:00pm ET • Sunday: 10:00am–6:00pm ET Service United States and international customers. Spanish text and email assistance is available through translation.
Send Customer Service a Message

Use this form for returns (RMA), billing, order status, and general questions. For part research, please use the Part Request Form so your request reaches the parts team faster.

Return Information (RMA required)

No returns accepted without an RMA number.
Please use the form below for instructions and a no-cost prepaid return label when applicable.

Expert Appliance Pro customer service and order support team
Customer Service • Billing • Returns • Order Help
Customer Service
Phone
1-603-367-3611
Email
customerservice@expertappliancepro.com
Headquarters
Albuquerque, New Mexico.
We have access to shipping warehouse locations across the continental United States and Canada. When available, many orders can be routed from the closest in-stock warehouse location to help provide reliable delivery.
Customer Service Hours
Monday–Friday: 9:00am–4:30pm ET
Returns

RMA required. Use the form for instructions and a no-cost prepaid return label when applicable.